Customer reviews of Premier Car Sales (Derby) Ltd

By FRANCIS B on 28 October 2017 | Verified purchase

The company needs to follow up on customers if all is well aftersale. Also I quoted a price and after test drive the gentle man changed his mind.

Reply from Premier Car Sales (Derby) Ltd on 29/10/17

I'm suprised by your comments. I dealt with your DVLA issue within minutes !! You have said nothing about the extremeley competitive advertised price !! Customers will not travel over 100 miles for an overpriced vehicle. Sorry, but but we do not pay for customers road tax, or insurance. Mr Bob-manuel, we do follow up all of our customers! some however don't answer thier phones! I do hope your new car gives you great service. And you have many years of happy motoring.

By STEPHEN C on 09 July 2017 | Verified purchase

premier car sales are excellent they have high quality cars and no pressure sales .I would definitely go there again . highly recommend them .

Reply from Premier Car Sales (Derby) Ltd on 07/08/17

Thanks for your review. We are all so pleased you are happy with your new car, and the way you were dealt with. Wishing you many years of happy motoring..

By JOHN T on 07 July 2017 | Verified purchase

I have just purchased a Skoda Octavia 1.8Tsi auto L&K from Premier and part exchanged my Volvo V50. The whole experience has been thoroughly professional. Every question I have asked has been rigorously answered in a most business like way and I definitely feel that the whole transaction has been a win-win outcome. I am absolutely delighted with the car. This has been the 23rd car that I have purchased/exchanged over a 50 year period, in five different countries, for myself and family members and it is without doubt the best experience I have had. I shall definitely be looking for Premier's assistance when my wife's car needs replacement. Oh! I live 150 miles away from Derby!

Reply from Premier Car Sales (Derby) Ltd on 08/07/17

Good afternoon John, Thank you so much for your very positive review. Pleased we got ther in the end with plate change and the road. I'll post new plates on Monday. Its been a pleasure to do business. Your a true Gent. All the very best Stuart & the team

By PATRICIA J on 04 July 2017 | Verified purchase

on first contact dealer was friendly and obliging, The car we had come to see was well presented and a full history given. I was taken out to try the vehicle which was an automatic and new to me. I felt confident with the dealer who explained the controls before and during my trial run. After deciding to purchase the vehicle all details were sorted including the change of ownership. The whole process was relaxed and every aspect was discussed in full. I would certainly recommend anyone to do business with this company who made me feel important as a customer.

Reply from Premier Car Sales (Derby) Ltd on 08/07/17

Thank you for kind review. I hope you'll have many years of happy motoring. All the best to both of you. Stuart

By JOANNA B on 29 June 2017 | Verified purchase

Fabulous experience felt totally at ease buying my new car today from Stuart, he was amazing explained everything Would highly recommend for a great buying experience

Reply from Premier Car Sales (Derby) Ltd on 08/07/17

Thanks Joanna, Hope all is well, and your loving the Galaxy !! All the best Stuart

By ALISON K on 01 June 2017 | Verified purchase

Customer service was great, Stuart was extremely helpful. Saw our car before a valet and the cleaning completed on was of a high standard and even had the 2 small dents removed. Love the car and would definitely go back to Premier Cars.

Reply from Premier Car Sales (Derby) Ltd on 02/06/17

Hi Alison, so pleased your happy with your Duke. Thank you for your kind review. Hope you have many years of enjoyable motoring, and then come and see for another !!! All the very best, Stuart & the team.

By JASON M on 26 May 2017 | Verified purchase

Pleased with the car

Reply from Premier Car Sales (Derby) Ltd on 27/05/17

Thanks for review Jason. Hope your BMW gives you years of pleasurable motoring! All the best Stuart & the team

By NIGEL C on 01 May 2017 | Verified purchase

Worried about buying a 2nd hand car after a few new ones these reviews were an important factor in choosing premier cars. we had searched autotrader for diesel SAAB convertibles for a few weeks and had a fixed budget . On arrival we were shown around it in the indoor showroom, presented with all of the documentation relevant to the car and left to inspect it all in as much detail as we wanted . after an accompanied test drive again we were left to discus it all between ourselves ( no pressure at all) eventually after deciding to go ahead we were a little worried about the cam belt and water pump not being covered on the 3 month warranty so Jason offered to get us a quote to have it done before we picked up the car ,and if we considered it to exspensive he would refund our deposit ( can't say fairer than that can you) up shot is 5 weeks & 1100 miles later we have a lovely car that's a pleasure to drive at an unbeatable price .Cons it should have had new windscreen wipers Sorry Jason

Reply from Premier Car Sales (Derby) Ltd on 14/05/17

Thanks Nigel for taking the time to give us your review! We appreciate your feedback, and hope to make continued improvements where ever we can. Wishing you all the best, And hope you have many years of of enjoyable motoring !! Team Premier.

By MICHELLE B on 25 April 2017 | Verified purchase

We had excellent service when buying our new car with Premier car sales , the staff were extremely helpful we would definitely recommend them if you are looking for a new car.

Reply from Premier Car Sales (Derby) Ltd on 26/04/17

Thanks Michelle for your kind review. much appreciated. all the very best. Stuart

By ANAMUL H on 23 April 2017 | Verified purchase

Excellent service. Thank you.