Customer reviews of Premier Car Sales (Derby) Ltd

By KAY L on 29 November 2020 | Verified purchase

I would highly recommend Premier Car Sales. From the first phonecall to driving off the forecourt was a very satisfying experience. I was nervous with the online application but was given all the help and guidance I needed. The photos and description of the car were excellent . The chap is very knowledgeable and has years of experience to answer all our questions and guide us through the process. There was no pressure on selling other products to us. We had to travel quite a distance but it was so worth the effort to have a quality, beautifully presented car with an impeccable customer service. Many thanks

By PAUL S on 25 November 2020 | Verified purchase

I highly recommend Premier Car Sales. The teams helpful, friendly, knowledgeable and professional approach immediately put me at ease, and made buying my car a comfortable and straightforward experience. Any questions I had were always answered promptly, and I never felt pressured in any way. They went the extra mile when the car I bought subsequently developed a fault, ensuring that it was rectified speedily and by providing reassurance, guidance and support throughout the repair process. They put the customer first and their focus on providing great customer service is second to none.

By GORDON C on 19 November 2020 | Verified purchase

Superb attention to detail from the very first contact leading to click and collect. The car is everything i was told it would be.

Reply from Premier Car Sales (Derby) Ltd on 23/11/20

Thanks for your kind review Gordon. Much appreciated. Enjoy your new car. Many thanks Stuart

By EMILY M on 12 November 2020 | Verified purchase

Brilliant service, excellent customer service and quick collection for car would highly recommend

Reply from Premier Car Sales (Derby) Ltd on 23/11/20

Thanks for the 5** Emily. All the very best Stuart and the team at Premier

By ANTHONY B on 11 November 2020 | Verified purchase

Great experience today collecting a car via the click and collect option due to COVID. Premier car sales was a Pleasure to deal with. Top notch service from start to finish. Car was sanitized and parked safe well away from anyone. No problems and a pleasure to deal with. Thankyou;)

Reply from Premier Car Sales (Derby) Ltd on 23/11/20

Much appreciated Anthony. We are doing our very best in the circumstances. thanks for your review. Stuart

By SUE P on 06 November 2020 | Verified purchase

We recently purchased our Nissan Qashqai. From the test drive to the completion of purchase was a brilliant experience. There was no sales pressure from the friendly staff. We were allowed to freely view the vehicle and take it for a test drive ourselves. Definitely recommend and would return. Phil and Sue

Reply from Premier Car Sales (Derby) Ltd on 23/11/20

Thanks Sue & Phil. So pleased your happy with everything. Really appreciate your kind review. All the very best, Stuart

By THEA C on 31 October 2020 | Verified purchase

Great experience! Sales manager was really helpful and never made me feel pressured into buying the car

By NICOLA D on 30 October 2020 | Verified purchase

Just been and collected my new car absolutely love it. Awesome service quick and easy 😁 Would highly recommend buying from premier!!

Reply from Premier Car Sales (Derby) Ltd on 23/11/20

Much appreciated Nicola. Thanks for taking the time to give us this great review. Stuart

By DEBRA P on 24 September 2020 | Verified purchase

I went to view an Avensis at Premier Car Sales, Derby and knew instantly it was the car for me, the whole experience from beginning to end was handled very professionally. Government guidelines surrounding the COVID-19 situation were observed making me feel comfortable and safe. The sales guy is a lovely man, polite and friendly, with excellent people skills. He answered any questions I had, nothing was too much trouble. Most importantly, I feel Premier Car Sales are there to assist you buying a car NOT to sell you a car regardless! I definitely recommend Premier Car Sales in Derby....superb service.

Reply from Premier Car Sales (Derby) Ltd on 23/11/20

Thank you, Thank you for the great review. Thanks for being a great customer. Stuart and the team at Premier

By MARTIN L on 06 September 2020 | Verified purchase

Had no previous dealings with Premier Car Sales so didn't know what to expect, we had saw the car on the internet and it looked like what we had been looking for, on seeing the car we were amazed it was even better than we expected and had no hesitation in buying. There was no high pressure sales talk from the sales team just plain simple answers from any questions we had, overall we are delighted with are purchase and would recommend anyone to use Premier Cars

Reply from Premier Car Sales (Derby) Ltd on 12/09/20

So pleased your delighted with your new car Martin. Thanks for your great review. All the very best, Stuart & all the team at Premier