Customer reviews of Premier Car Sales (Derby) Ltd
At Premier Car Sales (Derby) Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Premier Car Sales (Derby) Ltd
Based on 182 customer reviews
If you buy a car from here get it checked independ
By Colin D on 29 June 2017 | Purchase not verified
I brought a Jaguar XF from Stuart two weeks ago. After two days the boot would not close, and I couldn't lock the car, I took the car to jaguar for diagnostics and repair, they found a number of issues with the car which the inspection the pcs say they do, should have covered. Items that would fail an mot (bushes split) brake discs that need immediate replacement, tyres that need replacing etc. Stuart paid for the diagnostics and the boot wiring loom that needed replacing, however he would not rectify anything else. I then had an issue with the dpf system, the warning was a straight red light and the engine management light came on, which is not normal, I had to pay for diagnostic analysis, as the dealer stated it may be a sensor. i spoke to Stuart today about the issues and problems I have had in the last two weeks, and he showed his true colours saying that if I wanted a reliable car that I should have brought a brand new one and that I had a bad attitude! What a nice chap...
By Sunny R on 13 February 2017 | Purchase not verified
The car we brought from them lasted only 3 months and after a court case a year later he promised to pay half the repairs. I had the car towed to Derby from another city and when we phoned him he refused to pay the half he had initially said he would cover. A bad experience with terrible customer service. Would have appreciated some honesty even if he could not afford the repairs. To make matters worse the last conversation with him contained verbal abuse and shouting. A lesson learnt and would not recommend them at all.