Customer reviews of Premier Car Sales (Derby) Ltd

By PAUL B on 09 October 2016 | Verified purchase

Very pleased with level of service. 10 out of 10. Very friendly staff and change over went smooth

By ROBIN S on 07 October 2016 | Verified purchase

I purchased a Vauxhall Vectra from Premier Car Sales after having company cars for the last 15 years, they made the experience very easy for me from leaving me to have a good look around the car with no pressure, talked through all paperwork & questions regarding the car including test driving. The car was Very well presented, and was as described in the adverts on auto trader. Overall a great experience, I would recommend them to family & friends.

By MARK J on 27 September 2016 | Verified purchase

A warm friendly atmosphere with no hard sell. I had a good look around the car I was interested in and picked up a few things I wasn't convinced by. I mentioned the issues I had with the car and they were more than happy to rectify the issues. I have walked away with the car I wanted in the condition I wanted and extremely satisfied.

By GRAHAM C on 06 September 2016 | Verified purchase

I visited Premier Cars yesterday and I was very impressed with the selection and quality of cars on sale. So much so I brought one that same day. I am very pleased with the professional way Stuart dealt with my purchase and although we small found a fault on a wing mirror, it was resolved straight away by Abbey garage. Great service and after care.

By LESLEY H on 22 April 2016 | Verified purchase

When we arrived we asked if we could look at the cars and were left to look ourselves which we appreciated as we like to look on our own to make our own choice. It is not a big car sales but they had a good choice and prices were very reasonable and we are happy with our choice.

By Fiona H on 11 July 2020 | Purchase not verified

Absolutely fantastic, friendly experience during these uncertain times. Appointment arranged easily and was able to test drive a vehicle which had been cleaned to the highest standard. Thank you.

Reply from Premier Car Sales (Derby) Ltd on 31/07/20

Thanks very much for your kind review Fiona. Good to meet you. thanks for being a great customer. All the very best Stuart

By Brian F on 27 September 2019 | Purchase not verified

I have recently bought a car from this dealership and couldn't praise them enough there's a great range of cars in stock and the team are friendly and helpful. I'm enjoying my new car thanks again guys!

Reply from Premier Car Sales (Derby) Ltd on 07/11/19

Wow, thanks Brian. Big thanks from all us here at Premier.

By Csongor B on 22 May 2019 | Purchase not verified

Can't do business like this! I had a very bad experience today with them. I called for a Peugeot Cabriolet and I told them that I'll be there in 1 hour. ( I had to go to the bank after the money ) They even took my name, my phone number for the appointment. I was about to arrive and they just called me: - Sorry, you just missed it. Wasted my afternoon and my time. Don't take their word for it. (Autotrader staff contact me if you wish because I've got the screenshot with the call list and everything )

Reply from Premier Car Sales (Derby) Ltd on 22/05/19

That's ridiculous. It was a Few hundred pound trade sale. You didn't turn up to view , it was over an hour and twenty minutes after you phoned me, and somebody else beat you to it. I rang to tell you not to come , it had been sold to another Motor Trader. It wasn't an appointment. Trade sale. This is personnel, I don't believe you are a proper motor Trader !!First come first served. There would have been another similar vehicle soon anyway !! Sorry anyway

By Jayne S on 21 March 2018 | Purchase not verified

Excellent service from start to finish. Car was exactly what i was looking for & at a very good price. Salesman were fantastic & made the experience of buying a car an enjoyable one. Would 100% recommend. Thank you

Reply from Premier Car Sales (Derby) Ltd on 30/03/18

Thank you Jayne for your great review! so pleased we got there in the end. thanks for your business. Hope you have many years of enjoyable motoring.

By Robert N on 06 March 2018 | Purchase not verified

A breath of fresh air this place is for a car buying experience. Stuart and Jason were fantastic from start to finish with the buying and sorting out a great finance deal for my new car. Very relaxed and non pressure sale. I've been to a lot of places where they rush you round the car starting it up straight away themselves, quick test drive and try have you out the door. At premier car sales Derby they knew I was looking at a particular car and on arrival they welcomed me to their showroom. Unlike other dealers I've experienced, they didn't jump on me with trying to get a quick sell. They let me go to the car and inspect it myself at my own pace. On inspection the engine was stone cold meaning they hadn't started it up before I got there to hide any cold start problems. After that me and Jason spoke about the car and took a chilled out test drive and my decision was easy to buy the car. This really is how car sales should be and the guys were a joy to do business with